Terms of Service

1. Services

Dothitechi Creative Services provides creative and design services including but not limited to custom illustrations, bespoke branding, artisan web design, and creative workshops. The specific details, deliverables, timelines, and pricing for services will be outlined in individual project agreements or statements of work agreed upon between Dothitechi Creative Services and the client.

2. Website Use

Content

Our Service allows you to view content, information, and materials related to our creative services. The content on our website, including without limitation text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Dothitechi Creative Services or its content suppliers and is protected by UK and international copyright laws.

User Conduct

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation
• To impersonate or attempt to impersonate Dothitechi Creative Services, a Dothitechi Creative Services employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm Dothitechi Creative Services or users of the Service

3. Project Agreements

All client projects will be governed by a specific project agreement that outlines the scope of work, deliverables, timeline, payment terms, and other relevant details. In the event of any conflict between these Terms of Service and a specific project agreement, the terms of the project agreement shall prevail with respect to that specific project.

4. Intellectual Property

Client Materials

Clients retain all ownership rights to materials they provide to Dothitechi Creative Services for use in projects, including logos, images, text, and other content ("Client Materials"). The client represents and warrants that they own or have proper licenses for all Client Materials provided.

Project Deliverables

Unless otherwise specified in a project agreement:

• Upon full payment, the client will receive ownership rights to the final deliverables created specifically for the client's project
• Dothitechi Creative Services retains ownership of all preliminary designs, concepts, and other materials created during the project that are not included in the final deliverables
• Dothitechi Creative Services reserves the right to use the work created for clients in our portfolio, case studies, and other promotional materials, unless a confidentiality agreement is in place

Website Content

All content on the Dothitechi Creative Services website is the property of Dothitechi Creative Services unless otherwise noted and may not be reproduced, distributed, or used without permission.

5. Payment Terms

Payment terms will be specified in individual project agreements. Unless otherwise stated:

• A non-refundable deposit may be required before work begins
• Final payment is due upon completion of the project and before the delivery of final files or implementation
• Late payments may incur additional fees
• Prices are exclusive of VAT unless otherwise stated

6. Project Changes and Cancellation

Changes to Project Scope

Changes to project scope, deliverables, or timelines requested by the client may result in additional charges and timeline adjustments. All changes must be agreed upon in writing before implementation.

Project Cancellation

If a project is cancelled by the client, payment will be due for all work completed up to the cancellation date, plus any non-refundable expenses incurred. Deposits are generally non-refundable and will be applied toward this payment.

7. Limitation of Liability

To the maximum extent permitted by law, Dothitechi Creative Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our Service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party

8. Indemnification

You agree to defend, indemnify, and hold harmless Dothitechi Creative Services, its directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

• By email: [email protected]
• By phone: +44 1632 960123
• By mail: 42 Artistic Lane, Creative Quarter, Manchester M1 5BQ, United Kingdom